Augmented reality and the use of smart glasses

       GroundProbe Senior Technical Specialist, Raúl Esteban Núñez Ortega

Augmented reality (AR) has revolutionized various industries by overlaying digital information onto the real world, significantly enhancing efficiency and accuracy in numerous tasks. In particular, the use of smart glasses for remote technical assistance in electricity, electronics, and mechanics is making a significant global impact.

Benefits and Optimization

Time Savings

One of the primary benefits of using smart glasses for remote technical support is the significant reduction in time needed to resolve issues. Technicians receive real-time instructions directly in their field of view, eliminating the need to consult physical manuals or search for information on other devices. This facilitates a faster and more efficient response to technical problems. Additionally, experts can guide field technicians from remote locations, removing the need for travel and further saving time.

Cost Optimization

Another significant benefit of using smart glasses is cost savings. Travel and accommodation expenses are minimized by reducing the need to send experts to remote locations. Additionally, the ability to resolve issues quickly reduces equipment and system downtime, leading to increased productivity and fewer financial losses. Human resources are optimized as a single expert can simultaneously assist multiple technicians in different locations.

Training Efficiency

Smart glasses are powerful tools for training new personnel in technical processes. New employees can learn hands-on by receiving instructions and annotations directly in their field of vision while performing real tasks. This approach enables faster comprehension of procedures and protocols while ensuring the safety of an expert guiding each movement.

Interactive Learning

AR enables interactive and immersive learning, allowing new technicians to follow step-by-step guides in real time. They can watch virtual demonstrations of tasks and receive instant feedback, enhancing knowledge and skill retention. This training method reduces errors as instructors can monitor and correct actions in real time.

General Impact

Augmented reality, particularly through smart glasses, provides an innovative and efficient solution for remote technical assistance and training in technical sectors. The time and cost savings, along with the enhanced training for new employees, make this technology a valuable investment. As AR technology advances, its adoption is likely to expand, resulting in continuous improvements in efficiency and productivity across various industries.

At GroundProbe, a global, innovative, and leading technology company, we believe incorporating new technological tools for our staff’s professional development and training is essential to delivering excellent service to our clients.

— Raúl

At GroundProbe we are a global team of innovators renowned for pushing boundaries and revolutionising the industry with cutting-edge technologies, pioneering thinking and innovative digital solutions that play a crucial role in safeguarding human lives and assets.